IMPORTANT CORONAVIRUS (COVID-19) ADVICE
Important information about the coronavirus (COVID-19)
The NHS across Worcestershire and Herefordshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
• a high temperature or
• a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here.
BEWARE OF SCAMMERS
There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS.
Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern
We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring the surgery to confirm.