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Noticeboard

 

APPOINTMENTS

When booking an appointment you will always be asked what the problem/query is as we need to direct you to the right service

In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.  GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Sarah Baker - Practice Manager

Sue Lloyd - Assistant Practice Manager

Beryl Forde - Assistant Practice Manager

Donna Cook - Team Leader

Charlotte Workman - Data Controller

 

Administration

Sue Draper

Summariser and Readcoder

Andrew Booth

Summariser and Readcoder

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

We have 3 Admin/Receptionist staff and 13 Receptionists. 

Secretaries

Lynne

Senior Medical Secretary

Janet
 
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