WHEN BOOKING AN APPOINTMENT YOU WILL ALWAYS BE ASKED WHAT THE PROBLEM/QUERY IS AS WE NEED TO DIRECT YOU TO THE RIGHT SERVICE
HOW OUR APPOINTMENT SYSTEM WORKS - Click on link below
In addition to the practice's normal opening hours and the additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire. GP practices are working together to provide extended access appointment to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice that you are used to, and some of these appointments are telephone only. These appointments are pre-bookable by contacting the surgery during opening times - when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment.
Please remember that doctors and nurses take holidays and have other professional commitments outside the practice and it will not always be possible to offer an appointment on your preferred day.
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In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We have a dedicated phone line open 24/7 on 01905 740004. You can also cancel your appointment logging in via the website using your personal ID and password.